1. Statutory warranty rights apply.
2. The customer is requested to check the item for completeness and visible defects immediately after delivery and to report any complaints to us as soon as possible. If the customer fails to do so, this does not affect his legal warranty claims.
3. Only our own information and the manufacturer's product description count as agreed upon the quality of the item, but not other advertisements, public promotions and manufacturer's statements.
4. The warranty period is two years from the delivery of the goods.
5. If the customer refuses the seller's delivery for reasons other than a significant defect that severely limits or makes it impossible to use, even though the seller has agreed to comply, the customer shall be liable for non-acceptance. Acceptance of delivery may not be refused for insignificant defects.
6. The warranty does not cover defects resulting from improper operation, system components modified in violation of the contractual basis, use of inadequate organizational resources, use in a hardware or software environment that does not meet the requirements stated in the license certificate, unusual use, conditions of use or interventions in the system attributable to customers or third parties.
7. If a delivery is defective, the seller may choose to remedy the defect (rectification) or deliver an item without defects (replacement delivery). In the latter case, the customer is obliged to return the defective goods at the seller's request in accordance with the legal provisions.
Grant of rights in a software supply contract
Article 4.8 applies only to agreements for the purchase of software in accordance with Article 2.2.
With full payment of the purchase price, the customer receives a non-exclusive and unrestricted right to use the goods to the extent granted in the contract. The goods may only be used simultaneously by a maximum number of natural persons corresponding to the goods purchased by the customer. Permitted use includes installing the software, loading it into main memory and using it as intended by the customer. Under no circumstances does the customer have the right to rent out or sublicense the purchased goods, reproduce them publicly or make them accessible by cable or wireless, or make them available to third parties for payment or free of charge.
The customer has the right to make a backup copy of the software if necessary to ensure its future use.
